Returns & Exchanges

At Civil, we want to ensure your gear supports your peak performance, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process makes exchanges and refunds completely hassle-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.