Frequently Asked Questions
Everything you need to know about your Civil sports gear and orders.
How long does shipping take for my sports gear?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their equipment faster.
What is your return policy for performance apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain compression gear cannot be returned once opened.
How do I know which size to order?
Each product page features a detailed sizing chart. We recommend measuring your chest, waist, and hips to compare against our metrics, as athletic fits may vary between collections.
Are Civil products covered by a warranty?
Yes, all our high-performance equipment and apparel come with a 6-month manufacturer's warranty against defects in materials and workmanship.
Do you offer team discounts for bulk orders?
Absolutely. If you are looking to outfit a team or organization, please contact our sales department through our 'Team Orders' page for specialized pricing and customization options.
How should I care for my technical fabrics?
To maintain the moisture-wicking properties of your gear, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach.